![]() The problems with third-party monitoring services, of course, is that they are reliant on people reporting outages to them. And we're seeing usage upticks among customers, too…" the VP for Microsoft 365, Jared Spataro, reported while failing to give any details on broader users. "Chat was up 50 per cent week over week and meetings were up 37 per cent. The Seattle-based company has reported a jump in usage - by only giving figures on its internal numbers. Unsurprisingly, a top tip is to use Microsoft's Teams software. in the event of a crisis" – with functions including pushing out shared updates to employees reporting on their location making requests to colleagues and providing access to info or "emergency contacts via an RSS feed".Įarlier this week, it also provided guidance on how to deal with the increased demand by optimizing your network, and it has also produced another post with "tips" on how to shift your workforce to remote working. ![]() Redmond is all over the corona-spike, just hours ago mailing out information about its Crisis Communications app, aimed at helping businesses "collaborate. Microsoft is a natural go-to for companies that have occasional work-at-home policies but which have had to embrace the practice wholeheartedly in recent days. We're on the case and will let you know once we have more news to share." What about the big boys? ![]() It is no coincidence that in the last few hours the company's Twitter feed for service status reported that: "Some customers are being disconnected from calls in Slack. Slack has it easy, given that the vast majority of its traffic is in the form of text, rather than data-heavy and latency-critical video. It isn't supplying any information about its systems but third parties are reporting a growing number of issues.
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